Privacy Policy

This Privacy Policy explains how IDEASVALUE LTD, located at 37 Caledonian Wharf, London, E14 3EN, United Kingdom (referred to as “we”, “our”, or “us”), collects, uses, and safeguards your personal information. As the data controller, we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This document also outlines your rights and how you can exercise them.

For any questions regarding this policy, please contact us at [email protected].

What is Personal Data?

Personal Data means any information that relates to an identified or identifiable individual. This may include your name, date of birth, email address, postal address, telephone number, or online identifiers such as your IP address. Information that does not identify you directly, such as aggregated statistics about website usage, is not considered Personal Data.

What Does Processing Mean?

“Processing” refers to any action performed on your Personal Data, whether by automated systems or manual handling. This includes collecting, recording, storing, altering, retrieving, sharing, and erasing data.

Legal Grounds for Processing

We process your Personal Data based on one or more of the following legal bases:

  • Consent – You have clearly agreed to our processing for specific purposes.
  • Contractual necessity – Processing is required to perform a contract with you or to take steps you have requested before entering into one.
  • Legitimate interests – Processing is necessary for our legitimate business interests or those of a third party, provided these are not overridden by your fundamental rights.

Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the following rights:

  • Access – Request a copy of the Personal Data we hold about you.
  • Rectification – Ask us to correct inaccurate or incomplete information.
  • Erasure – Request the deletion of your Personal Data unless legal obligations require us to retain it.
  • Restriction – Ask us to limit how we process your data in certain situations.
  • Data portability – Receive your data in a structured, commonly used format and transfer it to another provider.
  • Object – Oppose the processing of your data where we rely on legitimate interests or direct marketing.
  • Withdraw consent – Withdraw your consent at any time, without affecting prior processing.
  • Lodge a complaint – Contact the UK Information Commissioner’s Office (ICO) if you believe your rights have been violated.

Supervisory Authority

The UK Information Commissioner’s Office (ICO) oversees data protection matters. You can find more information at www.ico.org.uk. While we encourage you to contact us first, you may reach out to the ICO if necessary.

Updating or Accessing Your Information

If you wish to update, correct, or access the Personal Data we hold about you, please email us at [email protected]. We aim to respond within one month, though complex cases may require additional time.

Data We Collect and How We Use It

We collect Personal Data when you use our website, contact us, or use our services. This may include details you provide directly and data gathered automatically through cookies or similar technologies. We may share your data with trusted third parties or transfer it outside the UK and EEA, ensuring adequate safeguards are in place.

How We Protect Your Data

We implement technical and organisational measures, including HTTPS encryption and secure storage systems, to protect your Personal Data from unauthorised access, alteration, or disclosure.

Data Retention

We will keep your Personal Data only for as long as it is needed for the purposes for which it was collected, to comply with legal obligations, or until you request its deletion. Certain records may be kept for up to six years as required by law.

Contact Us

For any privacy-related questions, concerns, or to exercise your rights, please email us at [email protected].